Give me the liberty to Chide

I do not come off as an exceptionally polite person because of my wicked sense of humour and compulsive need for wisecracks but I am a very polite person in general.

Mostly because I understand the need to feel heard and also because I am an absolute fan of human psychology and don't want the general public to feel bad about themselves.

However, this also means that I have to keep a lot of my actual emotions pent up and tend to things I absolutely do not want to.

As an entrepreneur, facing this or similar situations is pretty standard. You have people you are doing business with, you have a team to handle, you have vendors up-selling or selling stuff and then there is this general public that "thinks" you are successful and hence you may share your words of wisdom with them. A lot of them feel entitled for your time as well, and then there is some hygiene that you always have to maintain in your communications.

So, I just thought, I'd pen it down because today is one such day. Here is how I handle these situations most of the time

Deep Breaths while talking to that Weird client

People can be annoying sometimes, while most of our clients are really chill, some can actually get your goat but you cannot shout and create a scene because of "professionalism" and also because you need that money!

Never Shout- always message

This works especially well for me because I have absolutely no control over what I can speak in anger. It's not as bad as it may sound as well but given the logical head that I am, I would rather avoid such an embarrassment totally. So, when I am pissed, I message, in that I can modulate the tone, write, unwrite, take some time to respond and what not. So, it works.

Take your tone from frank to Neutral

It works for me because I am usually very positive and chirpy in conversations. So, if I go neutral, it means some shit has broken loose somewhere and I am not in a very good mood. You see, maintaining a distinct personality helps because then, a lot of times, you do not need words to show the difference. For instance, if I say, "I need to call you" to any of my teammates, randomly out of the blue, it means that some serious issue has happened and waves of anger are flaring.

Draw a line

Every once in a while, I just say NO! I switch off my phone as well and avoid responding at all. The thing is that one cannot be available all the time. The same applies to me as well, and no matter how humble, or polite I am, I am human and I realise that. I think people also need to understand that they can never please all the people all the time, being polite is one thing, being toxic to yourself is another and the latter is simply not healthy.

Imagine the things you could do but won't because "PRISON"

Now, while all that is correct, it is impossible to not lose control over yourself every now and then! So, just lose it but remember, it is not worth PRISON! Nobody you know is worth you going to the PRISON!

But then, mental murders are pretty good and relaxing.

Maybe try throwing water on their face- in your imagination.

Or just slap them left right and centre, again in your imagination only.

It'll all be worth the while! :P